Shift Operations Lead

Shift Operations Lead

Job Summary of Shift Operations Lead:

Assisting restaurant management is a key element in ensuring exceptional food, service, and ambiance are consistently delivered. This position involves guiding the team through shifts, establishing a welcoming environment for guests, and actively participating in food preparation processes. It provides an opportunity to cultivate leadership qualities within a dynamic, high-speed environment that prioritizes progress and cooperation.

Job Duties and Responsibilities of Shift Operations Lead:

• Cultivate and uphold a lively and welcoming environment for patrons through the entirety of your shift.
• Help manage the day-to-day store operations and inspire team members to meet performance benchmarks.
• Participate in the cooking and assembling of Panda's menu offerings, aiming for consistent quality.
• Develop personal proficiencies and guide peers to create an atmosphere that is both positive and conducive to productivity within the team.
• Encourage the consistent application of safety, cleanliness, and food handling standards across all shifts.

Qualifications and Experience of Shift Operations Lead:

• Some level of high school education is considered desirable.
• Experience in operations or food service is beneficial, but it is not a mandatory requirement.
• Complying with the local food safety rules, which may entail securing a Food Handler certification that the individual must pay for.
• Skill in performing efficiently in a rapid-paced, physically demanding environment that requires prolonged periods of standing and the ability to lift objects weighing up to 50 lbs.
• Effective communication skills and the flexibility to accommodate evolving priorities and adeptly navigate conflicts.

Benefits of Shift Operations Lead:

• Customizable timing to accommodate a variety of needs.
• A pay scale that fosters competition and includes bonus opportunities.
• Food offered as a perk for employees during their shifts.
• Full-time associates that meet the requirements can enroll in inclusive medical, vision, dental, and voluntary insurance plans.
• Health Care and Dependent Care Flexible Spending Accounts play a vital role in assisting individuals in managing their healthcare and childcare expenditures.
• An investment strategy that involves employer-matched retirement contributions is encapsulated in a 401(k) plan.
• Employees who meet the eligibility requirements can receive paid vacation, sick days, compassionate leave, and have the opportunity to join the Leave Share Program.
• Workers can enjoy reduced rates on various brand offerings and receive bonuses for introducing new employees to the organization.
• Being paid for interactive instruction and ongoing learning to prepare for leadership positions.

About Panda Restaurant Group:

Being the largest family-owned American Chinese restaurant franchise in the United States, Panda Restaurant Group boasts a sprawling network of nearly 2,300 establishments worldwide. The ethos of the organization is deeply rooted in providing top-notch dining experiences while nurturing a work environment grounded in familial ethics, diversity, and community engagement.