Cashier Team Lead

Cashier Team Lead

Job Summary of Cashier Team Lead:

This position is primarily focused on delivering exceptional customer service experiences at the cash register through efficient transactions, excellent customer care, and collaboration with team members. It involves setting a positive example in engaging with customers, promoting loyalty programs, and driving sales, while also assisting in maintaining high store operational standards. The role contributes to performance metrics, fosters a supportive team environment, and supports operational excellence by following company policies and participating in training programs.

Job Duties and Responsibilities of Cashier Team Lead:

• Offer exceptional assistance by warmly greeting and interacting with visitors, advocating for merchandise, and aiding with services and demonstrations.
• Assure the swift and polite management of all transactions, which includes sales, returns, and exchanges.
• Support loyalty programs by motivating customers to sign up for credit and app services, thereby contributing to store revenue goals and shrink management efforts.
• Offer assistance in instructing new cashiers and in cross-training other associates to improve their proficiency in register operations.
• Follow the directives for commencing and ending the register operations, conducting exit assessments, and monitoring cashier sign-ins and sign-outs.
• Keep the cashwrap area and its immediate surroundings clean, well-maintained, and prepared for displaying merchandise.
• Implement all operational and loss prevention protocols to secure the workplace and manage inventory effectively.
• Be involved in continual learning to stay updated on trends and advancements in products and services.

Qualifications and Experience of Cashier Team Lead:

• Preference is given to candidates with a high school diploma.
• The preferred qualifications include at least two years of relevant experience, or an equivalent combination of education and experience.
• Profound experience in retail cashier functions, sales procedures, and employee instruction.
• - Skilled in operating basic technology, including mobile devices and POS systems.
• Mastery in communication effectiveness, multitasking capabilities, and demonstrating top-tier customer service skills.
• Showing exceptional skills in leading and motivating peers to contribute to team success.
• The entry age limit is set at 18 years or above.

Benefits of Cashier Team Lead:

• Eligibility for health, dental, vision, life, and disability insurance coverage varies depending on whether an individual is full-time or part-time staff.
• Paid time off is granted to qualifying full-time team members.
• Training and development tools for personal and career advancement.
• Staff members have access to discounted rates for beauty items and salon treatments.

Salary:

The pay scale for this role spans from $15.50 to $20.00 per hour.

About Ulta Beauty:

Ulta Beauty (NASDAQ: ULTA) is the largest beauty retailer in North America and a premier destination for cosmetics, skincare, haircare, fragrance, and salon services. With over 25,000 products across more than 500 brands, Ulta Beauty serves guests in store and online with unmatched offerings and inclusive service experiences. Every location features a full service salon offering hair, skin, brow, and makeup services.