Retail Service Manager

Retail Service Manager

Job Summary of Retail Service Manager:

Bath & Body Works is seeking a results-driven and people-focused leader to oversee daily store operations while building a high-performing team and delivering exceptional customer experiences. This position is responsible for driving business growth, developing associates, and maintaining store excellence in alignment with Bath & Body Works values. The ideal candidate is passionate about leadership, thrives in a retail environment, and consistently inspires others to succeed.

Job Duties and Responsibilities of Retail Service Manager:

• The focus lies on attracting, recruiting, training, and retaining top talent, which encompasses members of the leadership team.
• Offer coaching and development opportunities to associates to enhance their performance, sales behavior, and customer interactions.
• Stress the importance of fairness and responsibility in driving individual and team achievements.
• Clearly state the anticipated results and make sure the team is held accountable for achieving them.
• Strengthen customer relationships by providing top-quality service and collecting their contact details.
• Organize staffing arrangements to enhance sales floor coverage.
• Implement visual merchandising tactics that showcase the product’s story and uphold the brand’s overall identity.
• Deliver emotionally compelling customer interactions that are aligned with the company’s sales tactics.
• Collaborate with management to fine-tune operational strategies and enhance overall results.
• Uphold conformity with policies, procedures, asset protection, and safety protocols.

Qualifications and Experience of Retail Service Manager:

• Recognized proficiency in delivering exceptional customer service within a retail context.
• - A minimum of two years of team leadership in a fast-paced, sales-centric setting is a prerequisite.
• Evidenced capability in drawing, nurturing, and upholding diverse teams.
• A high school diploma or GED attainment is essential for consideration in this application process.
• Initiate conversations with a humble and inquisitive approach
• Develop teams that excel in the present while being prepared for the challenges of tomorrow
• Motivating and guiding others with a strong vision and sense of purpose
• Observe carefully, engage proactively, and establish meaningful connections
• Aim for operational excellence by focusing on enhancing operational capabilities and processes
• Deliver Business Results

Benefits of Retail Service Manager:

• DailyPay offers the opportunity for users to access their earned wages daily.
• Students have the chance to receive tuition-free education with support from Guild and BBW Scholarship Fund.
• Get great deals with a 40% merchandise discount and additional complimentary products.
• Providing bonuses and compensation bonuses according to job performance standards.
• Thorough mental health support and comprehensive benefits package, including health, dental, vision, and life insurance.
• Paid leave and family-focused benefits, including maternity and parental leave provisions.

About Bath & Body Works::

Bath & Body Works stands out internationally for its fragrance and personal care offerings, maintaining a vibrant, inclusive, and supportive atmosphere that helps its employees succeed. The organization is committed to creating a diverse workforce and providing exceptional customer interactions in dynamic retail environments.