Sales Supervisor

Sales Supervisor

Job Summary

Support by overseeing the day-to-day operations of the Multi-Tenant Sales Department, ensuring the team meets sales targets and delivers exceptional customer experiences.

Responsibilities

• Consistently support initiatives aimed at simplifying and enhancing the customer experience.
• Meet or exceed budgeted sales goals for the Multi-Tenant Sales Department.
• Supervise and lead a team of Multi-Tenant Sales Representatives and other sales resources as assigned.
• Recruit, interview, hire, and train Multi-Tenant Sales Representatives.
• Manage a workload consisting of approximately 70% fieldwork and 30% office work.
• Assign territories and communicate assignments to sales representatives.
• Monitor payroll and ensure timely, accurate approval of commission payments.
• Handle employee relations including performance appraisals, coaching, and safety training.
• Assist in budget preparation and provide input on marketing initiatives and sales offers.
• Perform additional duties as requested by leadership.

Qualifications and Experience

• Required: Bachelor’s degree in business, marketing, or equivalent experience.
• Minimum of 1 year sales experience.
• Valid driver’s license, satisfactory driving record, and auto insurance compliant with company standards.
• Proficiency in reading, writing, speaking, and understanding English.
• Knowledge of community sales practices.
• Preferred: At least 6 months supervisory sales experience.
• Experience in telecommunications and cable industries preferred.
• Familiarity with company products and services preferred.

Benefits

• Comprehensive pay and benefits package supporting employee well-being and rewarding contributions.
• Supportive work environment with opportunities for development.

Salary

Base pay typically ranges from $57,400 to $94,800, with actual compensation reflecting skills, qualifications, experience. This role also includes a commission target starting at $48,000.

About SPECTRUM:

Charter Communications, known by its Spectrum brands, serves over 31 million customers across 41 states with internet, TV, mobile, voice, and business services. With 95,000 employees, Charter is dedicated to maintaining an inclusive culture and providing equal employment opportunities.