Operations Supervisor

Operations Supervisor

Job Summary of Operations Supervisor:

This role aids in the daily operations of a specific restaurant establishment by helping with staff coordination, training, and overseeing daily activities. It involves leading team members, ensuring operational efficiency, achieving financial targets, and creating remarkable customer experiences. Extensive leadership training and continuous development support are provided to ensure success in this position.

Job Duties and Responsibilities of Operations Supervisor:

• Assist in overseeing daily restaurant functions, including team management and task distribution.
• Assist in recruiting, training, and nurturing associates to excel in meeting performance targets.
• Guarantee the consistent delivery of superior customer service and adherence to established food safety standards.
• Observe and analyze financial results to aid in achieving sales and profit goals.
• Follow company policies and operational procedures consistently.
• Be a role model in a quick-moving and high-octane setting.
• Enroll in a systematic training regimen tailored to foster leadership capabilities.

Qualifications and Experience of Operations Supervisor:

• Meeting the educational requirement includes possessing a high school diploma or its equal.
• It is essential to have Serve Safe certification for ensuring food safety protocols are met.
• Adaptable to working within a 50-mile perimeter from designated location.
• Availability needed for various shifts, including weekends.
• Aptitude in verbal communication and resolving conflicts is key for successful interactions.
• Possesses the capacity to lift objects up to 50 lbs and stand for extended periods without issue.
• Competent in handling tasks proficiently in environments with high temperatures, significant noise levels, and a need for quick responses.

Benefits of Operations Supervisor:

• Provision of free meals while on duty.
• Competitive remuneration package with bonus potential.
• Medical, dental, and vision insurance options offered to qualifying associates.
• Insurance for income protection during short-term disability caused by cancer.
• A tax-advantaged account for dependent care expenses funded before taxes.
• Taking advantage of a 401(k) with employer-provided matching funds.
• Paid holidays, paid time off, compassionate leave, and the Leave Share Program are all part of the employee benefits.
• Employee privileges encompass discounted access to theme parks, gyms, and other recreational facilities.
• Training programs that support continuous growth in leadership capabilities.
• Chances for growth into leadership roles within the organization.
• Help with education costs and financial aid for students.
• Incentive programs in place for successful referrals of new associates.
• Insurance policies that include disability, life events, and accidental death and dismemberment coverage.

About Panda Restaurant Group:

Panda Restaurant Group, the preeminent American Chinese dining enterprise under family ownership, has a significant presence with nearly 2,300 locations across the globe. The company's primary goal is to provide excellent Asian dining experiences while also fostering personal and professional growth opportunities. Panda Restaurant Group places strong emphasis on diversity, inclusion, and community engagement. Moreover, the organization is vigilant about adhering to Equal Opportunity Employment principles and complying with all employment and accommodation regulations.